Knowledgebase

Exchange Server 2010 Service Pack 1 Hosting Mode is now supported for PlanetPRO version 6.9.2.0.

Please consider the following requirements and limitations:

• For brick-level backup of Exchange Server 2010 SP1 in hosting mode, it is required that the user running PlanetPRO has ‘Full Mailbox Access’ permission to all mailboxes within the Active Directory forest.

  This account must be a member of the following security groups:

  • Local Administrators (Built In)
  • Organization Management (Microsoft Exchange Security Groups)
  • Domain Admins
  • Enterprise Admins

  Administrative members of separate ‘hosted’ organization’s management group cannot be used to create or run the mail level backup set, no mailbox can be displayed in the backup source menu.

  

  Figure 1.0 – New Backup Set Wizard

  Important:
  The operating system account running PlanetPRO must be member of:

  DOMAIN/Microsoft Exchange Security Groups/Organization Management

  

  Figure 1.1 – Active Directory Users and Computers

  NOT

  DOMAIN/Microsoft Exchange Hosted Organizations/${Organization Name}/Organization Management

  

  Figure 1.2 – Active Directory Users and Computers

• Under the Backup Source menu or Restore menu, all mailboxes are listed under the same Active Directory forest. Mailboxes displayed are not broken down into respective organization, making it difficult to identify mailbox and the organization that a mailbox belongs to
  

  Figure 2.0 – New Backup Set Wizard

• Newly created mailboxes will not be displayed in the backup source menu until it has been accessed and are in-use.